I was scammed. They didn't comply with the shipping terms we agreed upon. We agreed that the shipment would be CIF (Customs and Customs Clearance). I paid the shipping costs they indicated, but when I went to pick up the products from the bonded warehouse, the origin charges (China) hadn't been paid, and I couldn't retrieve the merchandise. Terrible service; they didn't offer any solutions.
As you can see, shipping agency said that the supplier requests that origin charges be collected at destination, where under CIF terms, that corresponds to the supplier.
Be careful.

Risposta del fornitore:
Before placing the order, I informed you of the cost at the destination port, which is approximately $800-900. But you are only willing to pay about $200 for the destination port fee, and the increase in storage fees is due to your failure to pick up the goods. CIF, we are only responsible for delivering the goods to your port, we pay the shipping cost, otherwise the shipping company can't delivery the goods to your country.
16 Jun 2025